Situation · Rock chips

Rock Chips in Your Windshield and Paint — What to Do

Treat the glass and the paint as two separate problems. Windshield chips spread with temperature swings, so deal with glass quickly — in Ontario it falls under comprehensive coverage with your normal deductible, and the glass shop you use is your choice. Paint chips are the slower threat: bare metal plus road salt turns into rust by spring.

  • Drivable or not
  • At fault or not
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Front-end paint and lamp damage from highway road debris
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What to do the day it happens

For the glass, keep the temperature swing small. A star or bullseye chip grows the moment a frozen windshield meets a defroster on full blast, so warm the car gradually until the chip is dealt with. A square of clear tape over the break keeps dirt and moisture out in the meantime.

For the paint, look at each chip in good light. Grey primer showing means the finish is still protecting the metal underneath. Bright metal, or a small dark spot forming, means salt and moisture already have their opening — and a GTA winter will take it from there without any further help.

  • Tape over a windshield chip to keep it clean and dry
  • Avoid blasting hot defrost onto frozen glass
  • Photograph paint chips before winter road spray hides them
  • Note whether primer or bare metal shows in each chip
  • Check the headlamp lenses and grille for cracks from the same debris

Ontario glass coverage, plainly

In Ontario, windshield and glass damage falls under the comprehensive portion of your policy, and your normal comprehensive deductible applies — there is no special zero-deductible glass rule here, whatever you may have read about other places. Some drivers carry a lower comprehensive deductible or a glass endorsement, so check your policy documents before paying out of pocket.

Shop choice works the same way it does for bodywork: in Ontario you choose who repairs your car, glass included, and an insurance company can recommend a vendor but cannot require one. We do not replace glass at our shop — if that is what you need, we point you to a specialist rather than take the job.

What we handle — the paint side

Chipped paint is damage, not a blemish. Once the finish is broken, corrosion starts under the surrounding paint and works outward, which is how a scatter of untreated hood chips becomes a full refinish after a few winters instead of a touch-up.

Depending on how far it has gone, the answer is either sealing and refinishing the affected area, or refinishing the panel and blending into its neighbours. Highway debris rarely travels alone — a scuffed bumper cover and a cracked lamp tab usually come with it, and those get handled in the same visit.

  • Each chip cleaned back to a sound edge before anything is applied
  • Bare metal primed and sealed so salt cannot work underneath
  • The panel refinished once chipping is widespread rather than isolated
  • Colour read off your car, not mixed from the build-sheet code
  • Bumper scuffs and cracked lamp tabs addressed at the same time

Getting it assessed

Photograph the hood straight on, then again at a low angle with the light raking across the paint — the raking shot is the one that reveals how many chips there actually are. Send both for a free written estimate.

If the honest answer is that you need glass and nothing else, we say so and point you to the right specialist. If the hood and bumper need refinishing, that work carries a lifetime paint warranty. Call (647) 594-3401 if you would rather talk it through first.

Good to know

Common questions

Straight answers before you commit to anything — and a human on the phone when you want one.

Do you replace windshields?

No — glass is not something we do in-house. We handle body, paint, and structural work, and we will point you to a good glass specialist. In Ontario the choice of glass shop is yours, not your insurance company’s.

Are hood chips worth fixing on an older car?

If bare metal shows, sealing them before winter is worth it whatever the car is worth. If they are shallow and still show primer, it is a cosmetic call you can make on your own schedule.

Will a glass claim raise my rates?

Glass goes under comprehensive, which carries no at-fault finding, so it generally avoids the consequence an at-fault collision brings. Pricing practices still vary between insurance companies, so ask your broker.

Reviews

What customers say

The line we hear most: “I couldn’t tell where the damage had been.”

★★★★★

Honestly, I thought my car would never look the same again — but they completely proved me wrong. I couldn’t even tell where the damage had been repaired or repainted. The paint matched perfectly, and the bodywork was flawless.

Obaid S.
★★★★★

My car was in an accident and the entire rear was damaged. They replaced the rear bumper and tailgate, and the paint job was perfect — matched flawlessly. The quality of work exceeded my expectations.

Dewa J.
★★★★★

Very quality service and fair rates. The staff was professional, honest, and kept me updated throughout the whole process. My car looks brand new again.

Abdisalan A.
★★★★★

Absolutely the best auto body shop I’ve ever used. The paint matched perfectly and the car looked brand new again. They handled everything smoothly and finished on time.

Shahsawar M.

Get started

Two questions.
One written estimate.

First the car, then a number to reach you. A written estimate comes back within 1 hour.

What does your car need?

Pick all that apply — “not sure” is a fine answer.

Reply within 1 hour · free, no obligation · prefer to talk? (647) 594-3401

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